1. Understand the problem. Do a mindmap to better your understanding.
2. Use your own word.
3. Answer within the context and objectively considering the textbook, and lectures. In case you are using external materials, provide details of assumption(s).
3.1 Use diagrams and tables whenever possible.
4. Answer from a manager’s perspective unless the question asks you otherwise.
5. Identify and answer with important factors in mind.
6. Avoid superlatives and ambiguous terms like basically, perfect/proper, best and the similar. Consider replacing them with in essence, standard business process, standardized process, best practice guideline and one of the best.